Toronto, ON | April 22nd, 2022 - BookJane, all-in-one shift fulfillment platform, is pleased to announce that they are recognized as a finalist for the 2022 Excellence in Customer Service Award.
This annual business awards program recognizes those who are helping companies better communicate with their customers to provide a differentiated level of customer service. In 2022 the awards celebrate those who are winning by supporting their own customers and those who are developing the tools to help others find success.
“Customer success for our clients is really ensuring that we keep them at the forefront of our thoughts and our conversations and our decisions, and ensures that we have their best needs in mind when we make decisions about our product roadmap or our technology,” Says Curtis Khan, Founder and CEO of BookJane. “And that they're at the forefront of that.”
Since the company was founded in 2016, BookJane has been a clear disruptor, transforming workforce management for long term care and senior living facilities across North America. Throughout the pandemic, BookJane continues to be committed to their customer’s success. Continuously putting their customer’s first, BookJane stands by their customers and their challenges. With driven commitment to quality innovation and forward thinking in mind, BookJane makes their customers’ challenges their own to create a platform that serves their efficiency needs.
“The role of customer service is changing every day and the winners of this year’s program highlight the people, organizations and products that are really improving how consumers connect with companies,” said Maria Jimenez, chief nominations officer of the Business Intelligence Group.
About Business Intelligence Group www.bintelligence.com
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.
BookJane is an award-winning staff management platform transforming the way 700+ healthcare facilities across North America schedule and fulfill shifts. Their all-in-one platform streamlines complex scheduling, connecting qualified internal and external workers to open shifts through their centralized Mobile App. With BookJane, facilities can easily engage staff, manage open shifts and fulfill vacancies with automated and rule-based shift callouts, eliminating the administrative burden of scheduling, so they can focus on what matters most: caring for residents.